Service Degradation Notification – NetsDCC

Incident Report for Computop Paygate GmbH

Resolved

This incident has been resolved.
Posted Oct 08, 2026 - 08:54 CEST

Update

Dear Customer,

We continue to investigate the service degradation and will provide further updates as soon as additional information becomes available.

Kind regards,
Computop Client Implementation and Operations
Always stay tuned - https://computop.statuspage.io
____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
96050 Bamberg, GERMANY

Phone: +49 951 980 0939
Email: helpdesk@computop.com
Web: www.computop.com

Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder
Bamberg Local Court: HRB 7006
Posted Oct 07, 2026 - 21:35 CEST

Investigating

Dear Customer,

We are currently experiencing a service degradation and are actively investigating the cause.

Our technical teams are working to restore normal service as quickly as possible.

We will keep you informed and provide further updates as soon as new information becomes available. 


Kind regards,
Computop Client Implementation and Operations
Always stay tuned - https://computop.statuspage.io
____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
96050 Bamberg, GERMANY

Phone: +49 951 980 0939
Email: helpdesk@computop.com
Web: www.computop.com

Managing Directors: Kenneth M. Overgaard-Nielsen, Thomas Egglseder
Bamberg Local Court: HRB 7006
Posted Oct 07, 2026 - 19:40 CEST
This incident affected: Computop POS (DCC).