Computop Paygate GmbH Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Paygate Operational

CreditCard / DebitCard Operational

90 days ago

99.99 % uptime

Today

3D Secure (Mastercard Identity Check) Operational

3D Secure (JCB JSecure) Operational

3D Secure (Diners Protect Buy) Operational

3D Secure (American Express SafeKey) Operational

3D Secure (Visa Secure) Operational

AIBMS Operational

Airplus Operational

American Express Operational

Bancontact (via EMS) Operational

Barclaycard Operational

Be2bill Operational

BNP Paribas Operational

PAYONE Operational

Card Complete Operational

Clearhaus Operational

Cofidis Operational

NEXI Operational

Credorax Operational

Diners Club Operational

DZ Bank Operational

ECP Operational

Elavon Operational

Elavon US Operational

EMS (European Merchant Services) Operational

EVO Payments Operational

EVO US Operational

Fiducia Operational

First Cash Solution Operational

First Data Europe Operational

Girocard Operational

Global Payments (former HSBC Merchant Services) Operational

GMO Operational

Heartland Operational

iCard Operational

InterCard Operational

J.P. Morgan (Chase Paymentech CC) Operational

Limonetik Operational

MasaPay Operational

Nets Operational

PagBrasil Operational

PayPal Operational

Paysquare Operational

PayU Africa Operational

PayU Central Eastern Europe Operational

PayU India Operational

PayU Latin America Operational

Payvision Operational

PXP (Kalixa) Operational

RBI (Raiffeisenbank International) Operational

Sabadell Operational

SafeCharge Operational

Six Payment Services Operational

Société Generale Operational

UCS - United Card Services Operational

Vantiv Operational

Volksbank in der Ortenau Operational

WGZ Bank Operational

Getnet Operational

Worldline Operational

Worldpay Operational

Bancontact (via PPRO) Operational

90 days ago

100.0 % uptime

Today

VR Payment Operational

90 days ago

100.0 % uptime

Today

J.P. Morgan (Chase Paymentech PNS) Operational

90 days ago

100.0 % uptime

Today

Paynetics Operational

90 days ago

100.0 % uptime

Today

3D Secure (Bancontact) Operational

90 days ago

100.0 % uptime

Today

3D Secure (Cartes Bancaires) Operational

90 days ago

100.0 % uptime

Today

3D Secure (China UnionPay) Operational

90 days ago

100.0 % uptime

Today

3D Secure (Dankort) Operational

90 days ago

100.0 % uptime

Today

First Data IPG Operational

90 days ago

99.9 % uptime

Today

Bancontact (via Rabobank) Operational

90 days ago

100.0 % uptime

Today

eWallet Operational

90 days ago

100.0 % uptime

Today

Alipay Operational

amazon pay Operational

Android Pay Operational

ApplePay Operational

Asiapay Operational

Bitcoin Operational

BitPay Operational

Bluecode Operational

Chinapay Operational

Click To Pay Operational

iPay Operational

Klarna Checkout Operational

Masterpass Operational

MobilePay by Danske Bank Operational

PayPal Operational

PayU Africa Operational

PayU Central Eastern Europe Operational

PayU India Operational

PayU Latin America Operational

PayU Poland Operational

Qiwi Operational

Skrill Operational

Swish Operational

Trustpay Operational

WeChat Operational

Zimpler Operational

TWINT Operational

90 days ago

100.0 % uptime

Today

UPI Operational

90 days ago

100.0 % uptime

Today

MBWay Operational

90 days ago

100.0 % uptime

Today

SimplePay Operational

90 days ago

100.0 % uptime

Today

PAYBACK PAY Operational

90 days ago

100.0 % uptime

Today

Invoice & Installments Operational

90 days ago

99.84 % uptime

Today

Afterpay Operational

Billpay Operational

Consors Finanz Operational

easyCredit Operational

Klarna Operational

PAYMORROW Operational

Paysafe Pay Later Operational

RatePAY Operational

FLOA Pay Operational

90 days ago

99.53 % uptime

Today

Findomestic Operational

90 days ago

100.0 % uptime

Today

Enterpay Operational

90 days ago

100.0 % uptime

Today

Online Bank Transfer Operational

90 days ago

100.0 % uptime

Today

Bank Transfer Operational

Brazil OBT Operational

CIMB Clicks Operational

Dragonpay Operational

eNETS Operational

EPS Operational

Finland Online Bank Transfer Operational

giropay (Fiducia) Operational

giropay (Starfinanz) Operational

giropay via EVO Operational

iDEAL Operational

iDEAL via PPRO Operational

Multibanco Operational

MyClear FPX Operational

MyBank Operational

paydirekt Operational

PAYSBUY Cash Operational

POLi Operational

Postfinance Operational

Przelewy24 Operational

RHB Bank Operational

Safetypay Operational

Klarna Sofort Operational

Trustly Operational

Instant Payment (Token.io) Operational

90 days ago

100.0 % uptime

Today

Instanea Operational

90 days ago

100.0 % uptime

Today

iDEAL via Rabobank Operational

90 days ago

100.0 % uptime

Today

giropay (Paydirekt) Operational

90 days ago

100.0 % uptime

Today

Credit Check and Risk Scoring Operational

ACI ReD Operational

arvato (BIG) Operational

Bürgel Operational

Cardinal Commerce Operational

Creditreform Operational

CRIF Operational

Risk-Ident Operational

Schufa Operational

Cash-In / Bill-Payment Operational

7-Eleven Operational

Barzahlen Operational

Boleto Bancário Operational

Indonesia ATM Operational

PayU Latin America Operational

Teleingreso Operational

Debtor Management Operational

Ideal Group Operational

Real Solution Operational

Prepaid Operational

Paysafecard Operational

Direct Debit Operational

90 days ago

100.0 % uptime

Today

Direct Debit Operational

Direct Debit via Intercard Operational

Direct Debit via EVO Operational

Direct Debig via EasyCollect Operational

90 days ago

100.0 % uptime

Today

Communication Operational

Telephone-System Operational

Mailserver Operational

Services Operational

90 days ago

99.97 % uptime

Today

Computop Analytics Operational

FTP Server Operational

Fraud Prevention Operational

Computop Dashboard Operational

90 days ago

100.0 % uptime

Today

3DS Simulation Server Operational

90 days ago

100.0 % uptime

Today

Computop Settlement File (CTSF) Operational

90 days ago

99.81 % uptime

Today

API Documentation Operational

90 days ago

99.98 % uptime

Today

Qlik Sense HUB Operational

90 days ago

100.0 % uptime

Today

Smart Data Operational

90 days ago

100.0 % uptime

Today

Scheme Token Service Operational

90 days ago

100.0 % uptime

Today

Computop 360 Operational

90 days ago

100.0 % uptime

Today

GlobalSearch Operational

90 days ago

100.0 % uptime

Today

Computop Reporting Operational

90 days ago

100.0 % uptime

Today

Computop POS Operational

POS Processing Operational

DCC Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 23, 2025

No incidents reported today.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

Computop 360 / Qlik Hub : Maintenance Work on 19.11.2025 | Wartungsarbeiten am 19.11.2025

Completed - The scheduled maintenance has been completed.
Nov 19, 18:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 13:00 CET

Scheduled - Dear Sir or Madam,

Please be informed that scheduled maintenance of Computop 360 / Qlik Hub will be carried out on 19.11.2025 from 13:00-18:00, with possible short-term downtime.

No payment processing disruption is expected during this timeframe.

We apologize for any inconvenience this may cause and appreciate your understanding.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

am 19.11.2025 finden von 13:00-18:00 Uhr Wartungsarbeiten an Computop 360 / Qlik Hub statt, mit möglicher kurzfristiger Ausfallzeit.

Die nötigen Eingriffe in das System sind ohne Störungen für den Zahlungsverkehr geplant.

Sollte es trotzdem zu kurzen Unterbrechungen in der Transaktionsverarbeitung kommen, bitten wir um Ihr Verständnis.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Nov 5, 15:11 CET

Nov 18, 2025

Disruption / Störung Fraud Prevention - IP Check

Resolved - Dear customers,

Our monitoring systems are indicating normal processing times for your payment transactions.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~

Sehr geehrte Kunden,

unsere Überwachungssysteme melden wieder normale Verarbeitungszeiten bei der Zahlungsabwicklung.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Nov 18, 16:52 CET

Investigating - Dear customers,

Our monitoring systems indicate an incident of the mentioned service.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~

Sehr geehrte Geschäftspartner,

unsere Überwachungssysteme registrieren derzeit eine Störung für den im Betreff genannten Service.

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Nov 18, 14:43 CET

Disruption / Störung - Computop Developer Documentation

Resolved - Dear customers,

our monitoring systems are indicating that the documentation is available again.

Kind regards,

Computop Merchant Services

~~~~~~~~~~~~~~

Sehr geehrte Kunden,

unsere Überwachungssysteme melden wieder normale Erreichbarkeit für die Dokumentation.

Mit freundlichen Grüßen

Computop Merchant Services

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Nov 18, 15:50 CET

Investigating - Dear customers,

Our monitoring systems indicate an external incident of the mentioned service.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~

Sehr geehrte Geschäftspartner,

unsere Überwachungssysteme registrieren derzeit eine externe Störung für den im Betreff genannten Service.

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Nov 18, 15:24 CET

Nov 17, 2025

Maintenance Work on 17.11.2025 | Wartungsarbeiten am 17.11.2025 - Online Documentation

Completed - The scheduled maintenance has been completed.
Nov 17, 13:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 12:00 CET

Scheduled - Dear Sir or Madam,

Please be informed that scheduled maintenance of our online documentation will be carried out on Nov. 17th, 2025 from 12:00 through 13:00 CET, with possible short-term downtime.

No payment processing disruption is expected during this timeframe.

We apologize for any inconvenience this may cause and appreciate your understanding.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

am 17.11.2025 finden von 12:00 Uhr bis 13:00 Uhr Wartungsarbeiten an der Online Dokumentation statt, mit möglicher kurzfristiger Ausfallzeit.

Die nötigen Eingriffe in das System sind ohne Störungen für den Zahlungsverkehr geplant.

Sollte es trotzdem zu kurzen Unterbrechungen in der Transaktionsverarbeitung kommen, bitten wir um Ihr Verständnis.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Nov 14, 12:29 CET

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

Maintenance Work on November 14th 2025 | Wartungsarbeiten am 14. November 2025

Completed - The scheduled maintenance has been completed.
Nov 14, 07:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 CET

Scheduled - Dear Sir or Madam,

Please be informed that we will carry out unscheduled maintenance on our Paygate IT infrastructure on November 14th 2025, from 07:00am to 07:30am CET.

During this time, short-term unavailability of the sFTP server may occur.

We apologize for any inconvenience this may cause and appreciate your understanding.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

bitte beachten Sie, dass wir am 14. November 2025 in der Zeit von 07:00 bis 07:30 Uhr außerplanmäßige Wartungsarbeiten an unserer Paygate IT-Infrastruktur durchführen.

Während dieses Zeitraums kann es zu kurzzeitigen Unterbrechungen bei der Verfügbarkeit des sFTP-Servers kommen.

Wir entschuldigen uns für eventuelle Unannehmlichkeiten und danken Ihnen für Ihr Verständnis.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Nov 13, 15:56 CET

Nov 13, 2025

Maintenance Work on 13.11.2025 | Wartungsarbeiten am 13.11.2025

Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:00 CET

Scheduled - Dear Sir or Madam,

Please be informed that scheduled maintenance of our data centre will be carried out on 13th November from 02:00 through 08:00, with possible short-term downtime.

During this time period, you may experience minor payment disruptions.

We apologize for any inconvenience this may cause and appreciate your understanding.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

am 13.11.2025 finden von 02.00 bis 08.00 Uhr Wartungsarbeiten in unserem Data-Center statt, mit möglicher kurzfristiger Ausfallzeit.

In dieser Zeit kann es zu kurzzeitigen Unterbrechungen des Zahlungsverkehrs kommen.

Sollte es zu kurzen Unterbrechungen in der Transaktionsverarbeitung kommen, bitten wir um Ihr Verständnis.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Oct 21, 16:55 CEST

Nov 12, 2025

Maintenance Work on 12.11.2025 | Wartungsarbeiten am 12.11.2025

Completed - The scheduled maintenance has been completed.
Nov 12, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 02:00 CET

Scheduled - Dear Sir or Madam,

Please be informed that scheduled maintenance of our data centre will be carried out on 12th November 2025 from 02:00 through 08:00, with possible short-term downtime.

During this time period, you may experience minor payment disruptions.

We apologize for any inconvenience this may cause and appreciate your understanding.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

am 12.11.2025 finden von 02.00 bis 08.00 Uhr Wartungsarbeiten in unserem Data-Center statt, mit möglicher kurzfristiger Ausfallzeit.

In dieser Zeit kann es zu kurzzeitigen Unterbrechungen des Zahlungsverkehrs kommen.

Sollte es zu kurzen Unterbrechungen in der Transaktionsverarbeitung kommen, bitten wir um Ihr Verständnis.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Oct 21, 16:44 CEST

Nov 11, 2025

No incidents reported.

Nov 10, 2025

Computop 360 / Qlik Hub : Maintenance Work on 10.11.2025 | Wartungsarbeiten am 10.11.2025

Completed - The scheduled maintenance has been completed.
Nov 10, 19:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 17:00 CET

Scheduled - Dear Sir or Madam,

Please be informed that scheduled maintenance of Computop 360 / Qlik Hub will be carried out on 10.11.2025 from 17:00-19:00, with possible short-term downtime.

No payment processing disruption is expected during this timeframe.

We apologize for any inconvenience this may cause and appreciate your understanding.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

am 10.11.2025 finden zwischen 17:00-19:00Uhr Wartungsarbeiten an Computop 360 / Qlik Hub statt, mit möglicher kurzfristiger Ausfallzeit.

Die nötigen Eingriffe in das System sind ohne Störungen für den Zahlungsverkehr geplant.

Sollte es trotzdem zu kurzen Unterbrechungen in der Transaktionsverarbeitung kommen, bitten wir um Ihr Verständnis.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Nov 4, 15:47 CET

Nov 9, 2025

No incidents reported.

All Systems Operational

Related

Past Incidents