All Systems Operational
Paygate Operational
CreditCard / DebitCard Operational
90 days ago
99.99 % uptime
Today
3D Secure (Mastercard Identity Check) Operational
3D Secure (JCB JSecure) Operational
3D Secure (Diners Protect Buy) Operational
3D Secure (American Express SafeKey) Operational
3D Secure (Visa Secure) Operational
AIBMS Operational
Airplus Operational
American Express Operational
Bancontact (via EMS) Operational
Barclaycard Operational
Be2bill Operational
BNP Paribas Operational
PAYONE Operational
Card Complete Operational
Clearhaus Operational
Cofidis Operational
Concardis Operational
Credorax Operational
Diners Club Operational
DZ Bank Operational
ECP ? Operational
Elavon Operational
Elavon US Operational
EMS (European Merchant Services) Operational
EVO Payments Operational
EVO US Operational
Fiducia Operational
First Cash Solution Operational
First Data Europe Operational
Girocard Operational
Global Payments (former HSBC Merchant Services) Operational
GMO Operational
Heartland Operational
iCard Operational
InterCard Operational
J.P. Morgan (Chase Paymentech CC) Operational
Limonetik Operational
MasaPay Operational
Nets Operational
PagBrasil Operational
PayPal Operational
Paysquare Operational
PayU Africa Operational
PayU Central Eastern Europe Operational
PayU India Operational
PayU Latin America Operational
Payvision Operational
PXP (Kalixa) Operational
RBI (Raiffeisenbank International) Operational
Sabadell Operational
SafeCharge Operational
Six Payment Services Operational
Société Generale Operational
UCS - United Card Services Operational
Vantiv Operational
Volksbank in der Ortenau Operational
WGZ Bank Operational
Getnet Operational
Worldline Operational
Worldpay ? Operational
Bancontact (via PPRO) Operational
90 days ago
100.0 % uptime
Today
VR Payment Operational
90 days ago
100.0 % uptime
Today
J.P. Morgan (Chase Paymentech PNS) Operational
90 days ago
100.0 % uptime
Today
Paynetics Operational
90 days ago
100.0 % uptime
Today
3D Secure (Bancontact) Operational
90 days ago
100.0 % uptime
Today
3D Secure (Cartes Bancaires) Operational
90 days ago
100.0 % uptime
Today
3D Secure (China UnionPay) Operational
90 days ago
100.0 % uptime
Today
3D Secure (Dankort) Operational
90 days ago
100.0 % uptime
Today
First Data IPG Operational
90 days ago
100.0 % uptime
Today
Bancontact (via Rabobank) Operational
90 days ago
99.96 % uptime
Today
eWallet Operational
90 days ago
100.0 % uptime
Today
Alipay Operational
amazon pay Operational
Android Pay Operational
ApplePay Operational
Asiapay Operational
Bitcoin Operational
BitPay Operational
Bluecode Operational
Chinapay Operational
Click To Pay Operational
iPay Operational
Klarna Checkout Operational
Masterpass Operational
MobilePay by Danske Bank Operational
PayPal Operational
PayU Africa Operational
PayU Central Eastern Europe Operational
PayU India Operational
PayU Latin America Operational
PayU Poland Operational
Qiwi Operational
Skrill Operational
Swish Operational
Trustpay Operational
WeChat Operational
Zimpler Operational
TWINT Operational
90 days ago
100.0 % uptime
Today
UPI Operational
90 days ago
100.0 % uptime
Today
MBWay Operational
90 days ago
100.0 % uptime
Today
Invoice & Installments Operational
90 days ago
99.98 % uptime
Today
Afterpay Operational
Billpay Operational
Consors Finanz Operational
easyCredit Operational
Klarna Operational
PAYMORROW Operational
Paysafe Pay Later Operational
RatePAY Operational
FLOA Pay Operational
90 days ago
100.0 % uptime
Today
Findomestic Operational
90 days ago
99.94 % uptime
Today
Enterpay Operational
90 days ago
100.0 % uptime
Today
Online Bank Transfer Operational
90 days ago
99.98 % uptime
Today
Bank Transfer Operational
Brazil OBT Operational
CIMB Clicks Operational
Dragonpay Operational
eNETS Operational
EPS Operational
Finland Online Bank Transfer Operational
giropay (Fiducia) Operational
giropay (Starfinanz) Operational
giropay via EVO Operational
iDEAL Operational
iDEAL via PPRO Operational
Multibanco Operational
MyClear FPX Operational
MyBank Operational
paydirekt Operational
PAYSBUY Cash Operational
POLi Operational
Postfinance Operational
Przelewy24 Operational
RHB Bank Operational
Safetypay Operational
Klarna Sofort Operational
Trustly Operational
Instant Payment (Token.io) Operational
90 days ago
100.0 % uptime
Today
Instanea Operational
90 days ago
100.0 % uptime
Today
iDEAL via Rabobank Operational
90 days ago
99.95 % uptime
Today
giropay (Paydirekt) Operational
90 days ago
100.0 % uptime
Today
Credit Check and Risk Scoring Operational
ACI ReD Operational
arvato (BIG) Operational
Bürgel Operational
Cardinal Commerce Operational
Creditreform Operational
CRIF Operational
Risk-Ident Operational
Schufa Operational
Cash-In / Bill-Payment Operational
7-Eleven Operational
Barzahlen Operational
Boleto Bancário Operational
Indonesia ATM Operational
PayU Latin America Operational
Teleingreso Operational
Debtor Management Operational
Ideal Group Operational
Real Solution Operational
Prepaid Operational
Paysafecard Operational
Direct Debit Operational
90 days ago
100.0 % uptime
Today
Direct Debit Operational
Direct Debit via Intercard Operational
Direct Debit via EVO Operational
Direct Debig via EasyCollect Operational
90 days ago
100.0 % uptime
Today
Communication Operational
Telephone-System Operational
Mailserver Operational
Services Operational
90 days ago
100.0 % uptime
Today
Computop Analytics Operational
FTP Server Operational
Fraud Prevention Operational
Computop Dashboard Operational
90 days ago
100.0 % uptime
Today
3DS Simulation Server Operational
90 days ago
100.0 % uptime
Today
Computop Settlement File (CTSF) Operational
90 days ago
100.0 % uptime
Today
API Documentation ? Operational
90 days ago
100.0 % uptime
Today
Qlik Sense HUB Operational
90 days ago
100.0 % uptime
Today
Smart Data Operational
90 days ago
100.0 % uptime
Today
Computop POS Operational
POS Processing Operational
DCC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear Sir or Madam,

On February 29th, 2024 we will carry out important maintenance work within our Paygate IT infrastructure.

This scheduled maintenance work is not expected to affect the processing of payment transactions.

We apologize for the inconvenience in case of potential disturbances in advance.

Kind regards,
 
Computop Merchant Services

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

am 29 Februar 2024 finden Arbeiten an der IT-Infrastruktur für das Paygate statt.

Die nötigen Eingriffe in das System sind ohne Störungen für den Zahlungsverkehr geplant.

Sollte es trotzdem zu kurzen Unterbrechungen in der Transaktionsverarbeitung kommen, bitten wir um Ihr Verständnis.

Mit freundlichen Grüßen
 
Computop Merchant Services

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
Fax: +49 951 980 097039
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder

Posted on Feb 21, 2024 - 14:59 CET
Past Incidents
Feb 26, 2024

No incidents reported today.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 05:00 CET
Scheduled - Dear Sir or Madam,

On February 22nd, 2024 we will carry out important maintenance work within our Paygate IT infrastructure.

This scheduled maintenance work is not expected to affect the processing of payment transactions.

We apologize for the inconvenience in case of potential disturbances in advance.

Kind regards,
 
Computop Merchant Services

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

am 22.02.2024 finden Arbeiten an der IT-Infrastruktur für das Paygate statt.

Die nötigen Eingriffe in das System sind ohne Störungen für den Zahlungsverkehr geplant.

Sollte es trotzdem zu kurzen Unterbrechungen in der Transaktionsverarbeitung kommen, bitten wir um Ihr Verständnis.

Mit freundlichen Grüßen
 
Computop Merchant Services

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
Fax: +49 951 980 097039
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder

Feb 13, 15:12 CET
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024
Resolved - Dear customers,

Our monitoring systems are indicating normal processing times for your payment transactions.


Kind regards,

Computop Merchant Services

~~~~~~~~~~~~~~

Sehr geehrte Kunden,

unsere Überwachungssysteme melden wieder normale Verarbeitungszeiten bei der Zahlungsabwicklung.


Mit freundlichen Grüßen

Computop Merchant Services

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
Fax: +49 951 980 097039
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder

Feb 12, 19:53 CET
Investigating - Dear customers,

our monitoring systems indicate an external incident for the mentioned payment method / system.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the appropriate contact person in your company who is responsible and knowledgeable about payment incidents for the mentioned payment method.

Kind regards,
 
Computop Merchant Services


~~~~~~~~~~~~~~~

Sehr geehrte Geschäftspartner,

unsere Überwachungssysteme registrieren derzeit eine externe Störung für die im Betreff genannte Zahlart / das im Betreff genannte System.

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.

Sofern wir Sie nicht kurzfristig über die Normalisierung des Transaktionsverhaltens informieren, empfehlen wir die Weitergabe dieser Information an die zuständigen Stellen in Ihrem Hause und ggfs. die vorübergehende Deaktivierung der im Betreff genannten Zahlart.

Mit freundlichen Grüßen

Computop Merchant Services

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
Fax: +49 951 980 097039
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder

Feb 12, 18:09 CET