All Systems Operational
Paygate Operational
CreditCard / DebitCard Operational
3D Secure (Mastercard Identity Check) Operational
3D Secure (JCB JSecure) Operational
3D Secure (Diners Protect Buy) Operational
3D Secure (American Express SafeKey) Operational
3D Secure (Visa Secure) Operational
AIBMS Operational
Airplus Operational
American Express Operational
Bancontact (via EMS) Operational
Barclaycard Operational
Be2bill Operational
BNP Paribas Operational
PAYONE Operational
Card Complete Operational
Clearhaus Operational
Cofidis Operational
Concardis Operational
Credorax Operational
Diners Club Operational
DZ Bank Operational
ECP ? Operational
Elavon Operational
Elavon US Operational
EMS (European Merchant Services) Operational
EVO Payments Operational
EVO US Operational
Fiducia Operational
Global Payments (former HSBC Merchant Services) Operational
GMO Operational
Heartland Operational
iCard Operational
J.P. Morgan (Chase Paymentech) Operational
Limonetik Operational
MasaPay Operational
Nets Operational
PagBrasil Operational
PayPal Operational
Paysquare Operational
PayU Africa Operational
PayU Central Eastern Europe Operational
PayU India Operational
PayU Latin America Operational
Payvision Operational
PXP (Kalixa) Operational
RBI (Raiffeisenbank International) Operational
Sabadell Operational
SafeCharge Operational
Six Payment Services Operational
Société Generale Operational
UCS - United Card Services Operational
Vantiv Operational
Volksbank in der Ortenau Operational
WGZ Bank Operational
Wirecard Operational
Worldline Operational
Worldpay ? Operational
eWallet Operational
Alipay Operational
amazon pay Operational
Android Pay Operational
ApplePay Operational
Asiapay Operational
Bitcoin Operational
BitPay Operational
Bluecode Operational
Chinapay Operational
iPay Operational
Klarna Checkout Operational
Masterpass Operational
MobilePay by Danske Bank Operational
PayPal Operational
PayU Africa Operational
PayU Central Eastern Europe Operational
PayU India Operational
PayU Latin America Operational
PayU Poland Operational
Qiwi Operational
Skrill Operational
Swish Operational
Trustpay Operational
WeChat Operational
Zimpler Operational
Invoice & Installments Operational
Afterpay Operational
Billpay Operational
Consors Finanz Operational
easyCredit Operational
Klarna Operational
PAYMORROW Operational
Paysafe Pay Later Operational
RatePAY Operational
Online Bank Transfer Operational
Bank Transfer Operational
Brazil OBT Operational
CIMB Clicks Operational
Dragonpay Operational
eNETS Operational
EPS Operational
Finland Online Bank Transfer Operational
giropay (Fiducia) Operational
giropay (Starfinanz) Operational
giropay via EVO Operational
iDEAL Operational
iDEAL via Klarna Sofort Operational
Multibanco Operational
MyClear FPX Operational
MyBank Operational
paydirekt Operational
PAYSBUY Cash Operational
POLi Operational
Postfinance Operational
Przelewy24 Operational
RHB Bank Operational
Safetypay Operational
Klarna Sofort Operational
Trustly Operational
Credit Check and Risk Scoring Operational
ACI ReD Operational
arvato (BIG) Operational
Bürgel Operational
Cardinal Commerce Operational
Creditreform Operational
CRIF Operational
Risk-Ident Operational
Schufa Operational
Cash-In / Bill-Payment Operational
7-Eleven Operational
Barzahlen Operational
Boleto Bancário Operational
Indonesia ATM Operational
PayU Latin America Operational
Teleingreso Operational
Debtor Management Operational
Ideal Group Operational
Real Solution Operational
Prepaid Operational
Paysafecard Operational
Direct Debit Operational
Direct Debit Operational
Direct Debit via Intercard Operational
Direct Debit via EVO Operational
Communication Operational
Telephone-System Operational
Mailserver Operational
Services Operational
Computop Analytics / Dashboard Operational
FTP Server Operational
Fraud Prevention Operational
Computop POS Operational
POS Processing Operational
DCC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020
Resolved - Dear customers,

our monitoring systems are indicating normal processing times for your payment transactions.

Kind regards,

Computop Merchant Services

~~~~~~~~~~~~~~

Sehr geehrte Kunden,

unsere Überwachungssysteme melden wieder normale Verarbeitungszeiten bei der Zahlungsabwicklung.

Mit freundlichen Grüßen

Computop Merchant Services
Oct 23, 21:26 CEST
Investigating - Dear customers,

our monitoring systems indicate an external incident for the mentioned payment method / system.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the appropriate contact person in your company who is responsible and knowledgeable about payment incidents for the mentioned payment method.

Kind regards,
 
Computop Merchant Services


~~~~~~~~~~~~~~~

Sehr geehrte Geschäftspartner,

unsere Überwachungssysteme registrieren derzeit eine externe Störung für die im Betreff genannte Zahlart / das im Betreff genannte System.

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.

Sofern wir Sie nicht kurzfristig über die Normalisierung des Transaktionsverhaltens informieren, empfehlen wir die Weitergabe dieser Information an die zuständigen Stellen in Ihrem Hause und ggfs. die vorübergehende Deaktivierung der im Betreff genannten Zahlart.

Mit freundlichen Grüßen
 
Computop Merchant Services
Oct 23, 21:08 CEST
Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - Dear customers,

our monitoring systems are indicating normal processing times for your payment transactions.

Kind regards,

Computop Merchant Services

~~~~~~~~~~~~~~

Sehr geehrte Kunden,

unsere Überwachungssysteme melden wieder normale Verarbeitungszeiten bei der Zahlungsabwicklung.

Mit freundlichen Grüßen

Computop Merchant Services
Oct 21, 22:02 CEST
Investigating - Dear customers,

our monitoring systems indicate an external incident for the mentioned payment method / system.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the appropriate contact person in your company who is responsible and knowledgeable about payment incidents for the mentioned payment method.

Kind regards,
 
Computop Merchant Services


~~~~~~~~~~~~~~~

Sehr geehrte Geschäftspartner,

unsere Überwachungssysteme registrieren derzeit eine externe Störung für die im Betreff genannte Zahlart / das im Betreff genannte System.

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.

Sofern wir Sie nicht kurzfristig über die Normalisierung des Transaktionsverhaltens informieren, empfehlen wir die Weitergabe dieser Information an die zuständigen Stellen in Ihrem Hause und ggfs. die vorübergehende Deaktivierung der im Betreff genannten Zahlart.

Mit freundlichen Grüßen
 
Computop Merchant Services
Oct 21, 12:56 CEST
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - Dear customers,

our monitoring systems are indicating normal processing times for your payment transactions.

Kind regards,

Computop Merchant Services

~~~~~~~~~~~~~~

Sehr geehrte Kunden,

unsere Überwachungssysteme melden wieder normale Verarbeitungszeiten bei der Zahlungsabwicklung.

Mit freundlichen Grüßen

Computop Merchant Services
Oct 16, 16:21 CEST
Investigating - Dear customers,

our monitoring systems indicate an external incident for the mentioned payment method / system.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information. In the meantime, we recommend that you forward this information to the appropriate contact person in your company who is responsible and knowledgeable about payment incidents for the mentioned payment method.

Kind regards,
 
Computop Merchant Services


~~~~~~~~~~~~~~~

Sehr geehrte Geschäftspartner,

unsere Überwachungssysteme registrieren derzeit eine externe Störung für die im Betreff genannte Zahlart / das im Betreff genannte System.

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.

Sofern wir Sie nicht kurzfristig über die Normalisierung des Transaktionsverhaltens informieren, empfehlen wir die Weitergabe dieser Information an die zuständigen Stellen in Ihrem Hause und ggfs. die vorübergehende Deaktivierung der im Betreff genannten Zahlart.

Mit freundlichen Grüßen
 
Computop Merchant Services
Oct 16, 15:41 CEST
Oct 15, 2020
Completed - The scheduled maintenance has been completed.
Oct 15, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 05:30 CEST
Scheduled - Dear Sir or Madam,

on October 15th 2020 we will carry out important maintenance work within our Paygate IT infrastructure.

This scheduled maintenance work is not expected to affect the processing of payment transactions.

We apologize for the inconvenience in case of potential disturbances in advance.

Kind Regards,
 
Computop Merchant Services

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sehr geehrte Damen und Herren,

am 15. Oktober 2020 finden Arbeiten an der IT-Infrastruktur für das Paygate statt.

Die nötigen Eingriffe in das System sind ohne Störungen für den Zahlungsverkehr geplant.

Sollte es trotzdem zu kurzen Unterbrechungen in der Transaktionsverarbeitung kommen, bitten wir um Ihr Verständnis.

Mit freundlichen Grüßen
 
Computop Merchant Services

____________________________________
Computop Wirtschaftsinformatik GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: 0 951.9 80 09 -39
Fax: 0 951.9 80 09 -7039
eMail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 3400
Geschäftsführer: Frank Arnoldt, Ralf Gladis, Stephan Kück
Oct 6, 13:44 CEST
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.